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HBR IdeaCast

How to Say No to More Work

Mar 24, 2016
Karen Dillon, an expert on office politics and author of the 'HBR Guide to Office Politics', shares insights on the art of saying no at work. She discusses the importance of evaluating workload requests thoughtfully and offers strategies for declining tasks while preserving professional relationships. Dillon emphasizes the emotional hurdles involved in refusing requests and the need for effective communication. She highlights how early career professionals can navigate the balance between taking on new opportunities and avoiding burnout through boundary-setting.
07:01

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Quick takeaways

  • Assessing requests thoughtfully before accepting additional work can lead to better decision-making and align tasks with personal interests.
  • Practicing clear and diplomatic ways to decline excessive work is crucial for maintaining boundaries and preventing burnout in the workplace.

Deep dives

Assessing Work Requests

Before deciding whether to accept additional work, it's crucial to assess the request thoughtfully rather than reacting impulsively. Taking a moment to evaluate your schedule and considering whether the assignment aligns with your interests or provides new opportunities for collaboration can lead to better decision-making. Engaging with the requester to discuss the details can clarify expectations and determine if the task is manageable. Reflecting on the potential benefits and importance of the assignment may reveal positive reasons to take it on, even if the initial reaction is to decline.

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