We welcome a guest today - Mark Davis, the Cultural Negotiator. He uses a "cultural intelligence framework" to suggest how one might approach difficult negotiations with customers and team members, in a way that is sensitive to their values and capabilities.
SHOW LINKS:
- Mark Davis: https://www.linkedin.com/in/theculturalnegotiator/ and https://culturalq.com
- Cultural intelligence: https://en.wikipedia.org/wiki/Cultural_intelligence and https://en.wikipedia.org/wiki/Intercultural_competence
- The OODA loop: https://en.wikipedia.org/wiki/OODA_loop
Episode transcript: https://www.conversationaltransformation.com/posts/cultural-negotiator/
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