Building Trust with Owners and Team Members

One of the key takeaways from this podcast episode is the importance of building trust with both owners and team members. For owners, it is crucial to establish trust from the moment an acquisition or new business is onboarded. This can be achieved through proactive communication, such as making personal phone calls and sending correspondence to address any concerns and outline the value the management company brings. Building trust with team members also plays a vital role in successful growth. Leaders should ensure that team members align with the company's culture and values, communicate expectations clearly, and provide feedback and coaching to guide their growth.