The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions Transforming Restaurant Experiences with Personalization: Insights from Every Bite Co-Founders
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with co-founders Lucy Logan and Sid Conklin from Every Bite. They discuss their innovative solutions for restaurant menus focused on personalization and food safety to better cater to a growing population with dietary restrictions and allergies. The smart menu technology offers a seamless, low-effort integration into existing restaurant systems, improving guest experiences and driving higher conversion rates. This episode dives deep into the impact of personalization in the dining industry, the technology behind Every Bite, and how simple it is for restaurants to implement these changes while enhancing guest satisfaction and loyalty.
00:00 Everybite
01:18 Introduction and Welcome
01:47 Meet the Entrepreneurs: Lucy and Sid
04:03 The Problem with Static Menus
05:06 The Birth of Every Bite
05:58 The Scale of Dietary Restrictions
08:08 Personalization in the Digital Age
09:41 Smart Menus: A Game Changer
14:54 Mobile and In-Store Experience
16:36 The Power of Customization
19:35 Seamless Integration for Restaurants
20:55 Introduction to PDF Import and Smart Menu
21:44 AI and Machine Learning in Menu Personalization
22:14 Simplifying Menu Updates for Restaurants
23:41 Real-Time Menu Sync and Automation
25:46 Enhancing Staff and Guest Experience
27:53 Onboarding and Personalization Process
29:48 Marketing and Customer Engagement
35:39 Voice Search and Future Innovations
38:14 Conclusion and Call to Action