HBR IdeaCast

How to Lead with Courage in Chaotic Times

206 snips
Sep 30, 2025
Ranjay Gulati, a Harvard Business School professor and author, explores the vital role of courage in today's business landscape. He defines courage as taking action amidst fear and uncertainty. Drawing from his research, he discusses strategies that leaders can use to cultivate courage, such as creating a positive narrative, building self-confidence, and embracing small steps for learning. He emphasizes the importance of teamwork and emotional regulation, while also warning against the fine line between courage and recklessness.
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INSIGHT

Courage Is Action Amid Fear

  • Courage means taking action despite fear, not being fearless.
  • Organizations can become collectively risk-averse and stagnate if fear dominates.
INSIGHT

Uncertainty Fuels Organizational Freeze

  • Uncertainty triggers fear because outcomes are unknown rather than probabilistic.
  • Multiple simultaneous uncertainties (geo, techno, economic, health, environment) amplify freeze responses.
ANECDOTE

Anne Mulcahy’s Unexpected Rise

  • Anne Mulcahy rose to lead Xerox amid investigations, credit problems, and collapsing morale.
  • She embodied courageous leadership despite never being an expected CEO candidate.
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