The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions Building a Coffee Empire: The Success Story of Mokas Coffee and Eatery
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas 20-year anniversary, Jason discusses the development and franchising of Mokas, his focus on quality and community involvement, and the core values driving the brand's success. He also shares insights on local store marketing, guest loyalty, and support systems provided to prospective franchisees. Tune in for an inspiring story of passion, discipline, and dedication in the restaurant industry.
00:00 Mokas Coffee & Eatery
00:14 Introduction and Guest Introduction
02:05 Jason's Journey: From Coffee Lover to Entrepreneur
03:02 The Birth and Growth of Mokas Coffee and Eatery
04:01 Navigating Challenges and Expanding During the Pandemic
05:21 Mokas' Unique Brand and Customer Experience
06:59 Commitment to Quality and Community
10:39 Franchising and Future Plans
18:13 The Story Behind the Name 'Mokas'
22:29 Franchisee Success Stories
23:14 The Importance of Transparency
23:41 Challenges in the Restaurant Industry
24:26 Expanding to New Markets
29:13 Local Store Marketing Strategies
32:06 Franchise Application Process
34:06 Discovery Day Experience
37:17 Master Franchise Opportunities
40:57 Connecting with Jason Ingram Manson