Learn how to improve your communication skills with seven steps to effective and powerful communication. Explore the significance of clear, concise, and impactful messages in relationships and personal/business settings. Reflect on communication styles and the importance of being courteous in your interactions.
Being clear, concise, concrete, complete, correct, coherent, and courteous contributes to effective communication.
Understanding your own communication blueprint can help improve your communication skills.
Deep dives
The Importance of Clear Communication
Clear communication is essential in personal and professional relationships. Many people feel misunderstood or misperceived after communicating with someone. This episode provides seven steps to help ensure efficient, effective, clear, and powerful communication. These steps include being clear, concise, concrete, complete, correct, coherent, and courteous in your communication. Each step contributes to making your message understood and reducing the chances of miscommunication.
Understanding Communication Blueprints
Communication blueprints are shaped by our upbringing and the social norms we grew up with. Different cultures and timeframes influence how communication is perceived. Directness in communication can be seen as crude or rude in certain contexts, leading to passive-aggressive or unclear communication patterns. Understanding your own communication blueprint and how it impacts your style can help you improve your communication skills.
The Seven C's of Communication
The seven C's of communication, coined by Scott M. Kotlipp and Alan H. Center in 1952, provide a framework for effective communication. The first three C's focus on clarity, conciseness, and being concrete in your communication. This involves expressing yourself in a clear and understandable manner, avoiding redundancies, and providing credible information or backing up your statements with data. The remaining four C's emphasize completeness, correctness, coherence, and courtesy. It's important to ensure your communication contains all relevant information, adheres to proper grammar and spelling, aligns with the overall message, and adopts a friendly and respectful tone.