Is The Gen AI Market Ahead Of Itself? Yes, It Is. And That's Perfectly Ok.
Aug 27, 2023
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The podcast dives into the rapidly growing yet confusing world of Generative AI, emphasizing its current immaturity. Listeners are encouraged to explore real-world applications and guide vendors in their development. The discussion highlights the necessity of a human-centered leadership model and a dynamic organizational structure to thrive. Notable recent announcements from major tech players underscore the vast opportunities ahead. Embracing these changes is vital for HR leaders to optimize employee roles and boost productivity.
The Generative AI market is still immature, requiring business leaders to envision practical use cases and guide vendors accordingly.
Successful navigation of the AI landscape relies on dynamic organizations and human-centered leadership prioritizing innovation alongside execution.
Deep dives
The Emergence of Generative AI in HR
The growing investment in AI technology is reshaping the HR landscape, leading to a rise in generative AI applications. Rather than being standalone solutions, generative AI serves as a technological backbone, enabling various HR functions like onboarding, recruiting, and employee engagement. However, the current technology stack remains immature, leading to a delay in the availability of effective end-user applications. Strong players like Google, Amazon, and Microsoft are developing tools, but the ecosystem has yet to mature enough for these applications to be widely implemented.
Redefining Productivity in the Post-Industrial Economy
In the evolving job market, the focus is shifting from simply increasing hours worked to enhancing employee productivity through smarter work processes. The concept of 'working at the top of your license' emphasizes that professionals should focus on high-value tasks while delegating repetitive work to others or leveraging AI tools. As companies aim for optimal resource utilization, AI can democratize information, enabling employees to access the insights they need efficiently. This redefined approach to productivity emphasizes generating more customer value rather than merely increasing output, setting the stage for a competitive advantage in the market.
The Role of Human-Centered Leadership and Systemic HR
In the new economy, human-centered leadership has become a priority, with a strong focus on addressing and optimizing the people agenda within organizations. Leaders must now balance execution with innovation and the human aspects of their teams to drive growth effectively. Systemic HR plays a crucial role in this transformation, as HR professionals are encouraged to collaborate across teams, utilize integrated tools like AI, and enhance productivity in their operations. By adopting a consultative and innovative approach, HR can significantly improve the company's return on investment in human capital, ultimately contributing to greater organizational success.
In this podcast I discuss the continued growth and confusion in the Generative AI market, and explain how the "AI stack" is still immature, making it difficult for application vendors to deliver on the promise quite yet. It means that you, as a business and HR leader, have to focus your imagination on real-world use cases and guide the vendors in the right direction.
As with any new technology platform, this massive shift will take time and the shakeout has yet to occur. Google's announcements this week (coupled with AWS last week and Meta the week before) show how big and early the space still is, with many unlimited opportunities ahead.
I also discuss the triad of strategies you need to succeed in this new age: a dynamic organization that can adapt to new ways of working; a leadership model that focuses on human-centered business issues first, execution second; and an HR function that operates in a new, strategic, Systemic way.
I will be covering more of this at our special event at the HR Technology Conference in Vegas and at Unleash in Paris. Listen in and send me your comments.
Additional Information
Check out our new mobile-first micro-learning course on AI in the Josh Bersin Academy.Why Org Design Is The Secret To Success in AIUnderstanding The Post-Industrial Economy And Why It Changes Everyone's JobKeynote Speech at Irresistible 2023
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