You Are Not So Smart

280 - Supercommunicators - Charles Duhigg

Feb 5, 2024

01:14:43

Snipd AI

Charles Duhigg, New Yorker Magazine writer and author of The Power of Habit and Smarter Faster Better, discusses the science behind forming connections through dialogue and the importance of effective communication. He explores the qualities and effects of super communicators, emphasizes active listening, and discusses the technique of looping for understanding in tough conversations.

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Quick takeaways

Super communicators create a sense of alignment and understanding through deep questions and active listening.

Super communicators foster vulnerability and meaningful connection by asking deep questions that invite reflection.

Super communicators promote active listening and mutual understanding by matching the vulnerability and emotional openness of others in conversations.

Deep dives

The Power of Super Communication

Super communicators possess the ability to connect with others through deep questions and active listening. Their skills allow them to synchronize the thoughts and emotions of a group, creating a sense of alignment and understanding.

The Power of Matching Laughter

02:18

Gossip to define values

01:53

The Matching Principle in Conversations

00:41

Importance of Establishing Trust and Understanding Motivations in Conversations

00:46

Introduction

2min

Exploring NASA's Plans to Return to the Moon

23min

Understanding Different Types of Conversations

7min

Food delivery service and introduction to 'Super Communicators' book

4min

Types of conversation and the importance of effective communication

8min

The Power of Super Communicators

25min

Looping for Understanding and Effective Communication

9min

Listening to Different Voices and Resources

3min

Our guest in this episode is Charles Duhigg, a Pulitzer Prize winning journalist and writer for the New Yorker Magazine who is also the New York Times Bestselling author of The Power of Habit and Smarter Faster Better. His new book is Supercommunicators, a practical and approachable guide to what makes great conversations work. In the episode we discuss the science behind what it takes to form a connection with another human being through dialogue, how to generate or nurture a bond, and how to form, repair, and maintain a conversational pipeline through listening and communicating that guarantees reciprocation and understanding.

Charles DuHigg's Website

Charles DuHigg's Twitter

Supercommunicators

The Artemis Mission

The Goddard Spaceflight Center

How Minds Change

David McRaney’s Twitter