
Reinventing Professionals
*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 24
May 22, 2024
Caroline Hill, Editor of Legal IT Insider, discusses the British Legal Technology Forum, copilot deployment, and legal tech consolidation. The conversation covers balancing technology and personal connections, evolving communication trends in the legal profession, and opportunities for firms to adapt to technological advancements post-COVID.
29:44
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Quick takeaways
- Law firms are integrating generative AI to boost efficiency in client interactions.
- Client trust and loyalty are enhanced by law firms offering guidance on technology and valuable insights.
Deep dives
Exploring Technology Adoption in Law Firms
Law firms are navigating the adoption of technology to cater to evolving client needs. The interaction between clients and law firms showcases a shift towards leveraging advanced technologies like generative AI to enhance efficiency. While firms are exploring automating certain processes to optimize costs, maintaining a balance between technological advancement and preserving personal connections with clients remains a crucial focus.
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