
Reinventing Professionals
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Latest episodes

May 14, 2025 • 12min
Reshaping the Competitive Landscape for Solo Practitioners and Small Firms
I spoke with Ruchie Chadha, the President of Smokeball US, an AI-powered legal practice management software platform that helps small law firms stay organized, productive, and profitable. We discussed the importance of trust accounting, empowering lawyers by partnering with state bar associations, and leveraging technology to reshape the competitive landscape for solo practitioners and small firms.

May 9, 2025 • 14min
Empowering Mobile Data Collection
I spoke with Matthew Rasmussen, the CEO, and Ryan Frye, the Chief Innovation Officer, at ModeOne, a targeted remote smartphone data collection provider. We discussed the risks involved in extracting company data from personal devices, the biggest misconceptions about mobile data collection, and how organizations can ensure their mobile data collection processes align with evolving privacy laws and regulatory requirements.

May 7, 2025 • 10min
Deploying Human-Powered Chat in Legal
I spoke with Ted DeBettencourt, a Co-Founder of Juvo Leads, a company that provides human-powered chat services. We discussed the benefits of human-powered chat for law firms, use cases where prospective clients prefer technology to human interaction, and the mistakes professional services firms make when deploying human-powered chat.

May 5, 2025 • 22min
Whether to Buy or Build Generative AI Applications
I spoke with Uwais Iqbal, the Founder of Simplexico, a UK-based AI consulting firm helping legal teams with AI adoption. We discussed the most common use cases for generative AI, how legal professionals can maximize their use of generative AI, whether law firms should build or buy generative AI applications, and how the use of AI in law firms is evolving.

May 1, 2025 • 17min
How AI is Changing M&A and Corporate Transactions
I spoke with Katya Fisher, CEO of Aracor, a software platform to streamline M&A, private equity, and venture capital transactions. We discussed the evolving M&A lifecycle, the changing relationship between in-house counsel and outside counsel, and how AI has changed M&A and corporate transactions.

Apr 29, 2025 • 11min
Using AI to Find Crucial Evidence
I spoke with Danny Thankachan, the Head of Partnerships at CaseGuild, an AI-powered platform that finds key evidence in litigation. We discussed how legal teams can use artificial intelligence to find crucial evidence, ways that lawyers are currently trying to solve this problem, and the ideal users of this technology.

Apr 24, 2025 • 26min
*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 40
In this 40th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed bringing back boring, legal operations trends, and embracing automation.

Apr 22, 2025 • 15min
Empowering Platform Business Services for Legal
I spoke with Ciprian Şaramet, Managing Director of Modular Services, a Romanian company focused on providing technical support and business services to global law firms. We discussed how law firms can strengthen their cybersecurity posture, the influence of AI on law firm security, vulnerability management, and the value of continuous education for safeguarding client data and firm operations.

Apr 17, 2025 • 14min
Bookkeeping Best Practices for Law Firm Leaders
I spoke with Matt Tait, the CEO of Decimal, a tech-enabled services firm focused on bookkeeping, tax filings, and tax preparation. We discussed how the economy is affecting the way law firm leaders manage their practices, the business mistakes they are making, ways to balance the application of technology and talent, and best practices for leveraging technology to maintain books and records.

Apr 15, 2025 • 9min
The Role of AI in Expanding Legal Workflows
I spoke with Thomas Bueler, the Co-founder and Chief Product Officer at Vecflow, a legal AI platform designed to help lawyers review and draft documents for use cases in M&A and class action litigation. We discussed the role of AI in expanding legal workflows, the importance of minimizing hallucinations in large language models, and the best practices for evaluating different AI products.