Ari Kaplan speaks with Brian Dunn, the General Counsel for CrashPlan, a data backup software platform. We discussed how legal professionals use CrashPlan to manage data retention, common challenges organizations face when implementing legal holds, the risks of using outdated legal hold processes, and best practices for capturing and preserving chat data.

An attorney shares innovative strategies for law firms to harness YouTube in business development. Discover tips on creating engaging content and building a strong brand identity. Learn how to avoid common pitfalls while maximizing lead generation with optimized video descriptions and effective lead magnets. Uncover advanced monetization techniques that can significantly enhance revenue. This discussion is packed with practical insights for lawyers looking to elevate their digital presence and attract new clients.

Caroline Hill is a leading voice in legal technology and the Editor and Publisher of Legal IT Insider. In this conversation, she tackles the balance between AI fear and fascination in the legal sector. They discuss the shift towards experimentation with generative AI, emphasizing the importance of robust data infrastructure. Caroline also shares insights on the upcoming transformations in 2024 and reflects on her culinary adventures in Paris. Gratitude within the legal industry shines through as they strategize for future innovations.

I spoke with Peter Connor, a lawyer, author of The T-Shaped Lawyer and The T-Shaped Lawyer Guidebook, and a Legal Team Coach with Alternatively Legal. We discussed his transition from practicing law to becoming a Legal Team Coach, the concept of the T-shaped lawyer, the importance of human transformation over digital transformation in legal teams, and how the practice of law is evolving.

I spoke with James Ding, the Co-Founder and CEO of DraftWise, an AI contract and negotiation platform for transactional lawyers. We discussed the role of AI in transforming legal work, the integration of generative AI in law firms, how tools like DraftWise are changing the approach to contract drafting, and why AI agents are emerging as legal practice support tools.

Explore the fascinating world of legal technology investments, with insights into tracking trends in emerging markets like Brazil. Discover how transparency and accessible data are reshaping the landscape. Delve into the impact of AI on legal professions, discussing its potential to either replace or enhance existing roles. Consider the new skills required as technology evolves, paving the way for exciting positions related to AI oversight.

Bill Bice delves into the intricacies of law firm collection processes and the pressing need for automation. Discover innovative ways finance teams can streamline collections during the hectic 'Collections Season.' The discussion highlights the transformative potential of generative AI in reshaping billing practices and enhancing workflow efficiency. Explore how technology can address the challenges of lengthy accounts receivable cycles, paving the way for more effective staffing and operations.

In this 33rd episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed the British Legal Technology Awards, Practical AI, and the Macy's Thanksgiving Day Parade.

I spoke with Dr. Silvia Hodges Silverstein, CEO Emerita of the Buying Legal Council and advisor to Last Crumb, a gourmet cookie company. We discussed her career journey from legal procurement to luxury branding, the strategic value of unique corporate gifts, like gourmet cookies, in fostering client relationships and loyalty for law firms, and advice for professionals considering a career shift.

I asked Notebook LM to read Legal Operations at a Crossroads, published in collaboration with iManage, LegalMation, and Neota Logic. This AI-generated discussion is the extraordinary result.