

S3:E33: How Lifelong Learning enables agility and performance in a changing world of work
Rose Sheldon is the Chief Learning Officer at KeyBank. With 20+ years in the financial services industry working in roles across functions and departments, Rose understands how technology, innovation and customer preferences require organizations to rapidly adapt and evolve to a changing world of work.
In her role as the Chief Learning Officer, Rose sees the importance of creating an organizational culture that enables a company to sense and spot emerging trends, and help employees from the front line to the executive level build the skills and capabilities the organization needs to be successful in a changing world of work.
During our conversation, Rose spoke about how she has helped guide Key Bank to driving performance in a changing world of work by focusing on a culture of lifelong learning, and dispelling common myths about how learning works in an organization.
Rose also spoke about how in her role as Chief Learning Officer, she thinks about aligning her own learning and culture strategy to the business strategy, the importance of change agility, and how other organizations can think about intentionally and strategically using learning as a driver of organizational success.
Links
- Rose Sheldon: https://www.linkedin.com/in/rose-sheldon/