

99% of My Time Goes to This One Skill | Ep 153
25 snips Jun 26, 2024
Discover how effective leadership can transform team dynamics and drive success. Learn about the significance of discretionary effort and leading by example. Explore the impact of belief in your team's potential, and why investing in people is essential for long-term growth. Hear powerful anecdotes about compassionate leadership reshaping a struggling sales team. Uncover the essence of accountability and how fostering a supportive environment boosts morale and productivity.
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Give Discretionary Effort
- Give discretionary effort to your team before expecting it in return.
- Show care and thoughtfulness towards your team members as individuals.
Client Care Calendar
- Leila Hormozi used a similar principle as a personal trainer by keeping a calendar.
- She tracked birthdays, anniversaries, life events, etc., to make her clients feel cared about.
Sales Team Turnaround
- Leila Hormozi doubled sales team production by replacing an uncaring manager.
- The new manager prioritized team well-being and autonomy, creating a better “vibe”.