Outcomes Rocket Secrets for Strategic Supply Chain Leadership with Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic
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A proactive approach to innovation, cross-industry learning, and open knowledge sharing is fundamental to achieving supply chain excellence in healthcare.
In this episode, Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic, shares how his team earned recognition in the Gartner Healthcare Supply Chain Top 25 by fostering a culture of continuous innovation and learning from other industries. He discusses leveraging digital transformation through a standardized tech stack across the system, enabling tools like AI for contract analysis and RPA for product conversions. Steve emphasizes the importance of people and collaboration, highlighting a "team of teams" culture that balances global standards with local empowerment and clinically-driven decisions. He also underscores the strategic role of supply chain in navigating financial pressures and enhancing patient outcomes, encouraging leaders to embrace this moment of opportunity.
Tune in and learn how strategic leadership and advanced technologies are reshaping healthcare supply chains!
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