Troubleshooting Agile

Accountable Not Agreeable

14 snips
May 14, 2025
Explore the true essence of accountability beyond blame in a humorous tale about an executive and their team. Delve into how transparent reasoning fosters learning and strengthens professional relationships. Discover the art of delivering disappointing news effectively, ensuring clear communication in technical environments. Learn about the critical role of accountability in team dynamics and the importance of honest communication over popularity. Join the conversation on how accountability can revolutionize organizational culture.
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ANECDOTE

Executive's Accountability Misunderstanding

  • A client executive blamed engineers for being unaccountable because his priorities weren't on their roadmap.
  • The story illustrates common misunderstandings about accountability in teams.
INSIGHT

True Meaning of Accountability

  • Accountability means being obligated to render an account, not about blame or punishment.
  • It's about sharing reasoning transparently, regardless if people agree or like it.
ADVICE

Disappoint People Helpfully

  • Disappoint people helpfully by clearly explaining why their desires aren't met.
  • Provide reasoning to help them understand priorities, not just say what won't happen.
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