Build a Culture of Resilience and Psychological Safety
Jul 28, 2021
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Jennifer Colosimo, enterprise division president at FranklinCovey, joins bestselling author Liz Wiseman, known for her book Multipliers, to discuss cultivating resilience and psychological safety in teams. They explore empowering employees to take risks and learn from mistakes, creating spaces for growth. The conversation highlights the importance of recognizing individual strengths, fostering collaboration, and embracing humor to enhance creativity. Leaders are encouraged to share failures, promoting an innovative and supportive work environment.
Leaders should identify and harness the native genius of team members to enhance engagement and maximize productivity.
Fostering a culture of resilience involves openly discussing mistakes as learning opportunities, promoting psychological safety and innovation within teams.
Deep dives
The Importance of Identifying Native Genius
Identifying native genius is a crucial approach for leaders to enhance team performance and engagement. Native genius refers to the activities individuals perform easily and freely, which can be harnessed to maximize productivity. Instead of relegating team members to narrow job roles, leaders should focus on discovering what employees excel at and enjoy, ultimately allowing them to work within their strengths. This strategy not only promotes better overall performance but also fosters a more engaged and motivated workforce, as individuals contribute joyfully to their tasks.
Building Resilience in Teams
Leaders play a vital role in fostering resilience within their teams, enabling members to bounce back from setbacks and thrive beyond challenges. This involves creating an environment that embraces mistakes as learning opportunities rather than obstacles to avoid. By encouraging open discussions about errors and shifting perspectives on failure, leaders can cultivate a culture of learning and growth. Additionally, sharing personal experiences of mistakes helps to normalize these conversations, thereby promoting psychological safety and resilience among team members.
Promoting a Safe and Lighthearted Team Environment
Creating a safe and lighthearted atmosphere within teams is essential for encouraging innovation and risk-taking. Leaders can implement practices that allow team members to acknowledge and move past mistakes humorously, such as holding meetings to share 'screw-ups of the week.' This approach not only alleviates the fear of judgment but also emphasizes the importance of recovery and learning from mistakes. By fostering a culture where mistakes are addressed openly and positively, teams can build trust, collaboration, and resilience, ensuring a more adaptive and creative workforce.
Thrive in the New World of Work | To thrive in the new world of work, leaders must build a culture of resilience and psychological safety. Learn how leaders can create a space where their people are empowered to take risks, make mistakes, and grow. Join FranklinCovey’s enterprise division president, Jennifer Colosimo, and the bestselling author of Multipliers, Liz Wiseman, as they discuss how leaders can look for the native genius of their people and create spaces for them to share it.