The Psychology Podcast

How To Be A Supercommunicator W/ Charles Duhigg

88 snips
Apr 11, 2024
Pulitzer winning author Charles Duhigg shares insights on types of conversations, improving connection, and common mistakes in communication. They discuss applying super communication to politics, collaboration among disagreeing parties, and connecting with shy or socially awkward individuals. The podcast delves into enhancing communication skills, understanding different viewpoints, and the value of active listening in meaningful dialogues.
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ANECDOTE

Duhigg's Communication Struggle

  • Charles Duhigg realized he was a poor communicator when he became a manager.
  • He struggled to connect with his team and wife on an emotional level.
INSIGHT

Three Conversation Types

  • Every conversation has three layers: practical, emotional, and social.
  • Successful communication requires aligning on the same conversational layer.
INSIGHT

Conversation Goals

  • The main goal of conversation isn't agreement, but mutual understanding.
  • Understanding others’ views helps you see the world through their lens.
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