James Sinclair's Business Broadcast

This is why Subscription Business are SO DIFFICULT to grow!

12 snips
Sep 23, 2024
In this talk, an entrepreneur behind a subscription business generating £2000 a month shares insights into the struggles of scaling in a competitive market. They discuss user retention strategies like offering free months and the challenges of relying on ads for stability. Personal growth and overcoming convenience-induced laziness are emphasized as keys to success. The conversation also touches on transforming a wellness brand from Instagram fame into real impact, along with the critical role of community in building trust and driving engagement.
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INSIGHT

Subscription Business Difficulty

  • Subscription businesses are hard to scale if they don't become habitual.
  • Tangible products or services and habit-forming content, like Netflix, are easier to retain customers.
ANECDOTE

NutraSeed's Ad Spend

  • NutraSeed, a multi-million dollar nut and seed business, spends 40% of turnover on ads.
  • Customers only stay for 3-4 months on average, highlighting the challenge of retention in subscription models.
ANECDOTE

Day Nursery's Free Month

  • James Sinclair's day nursery offers the second month free to incentivize long-term subscriptions.
  • This strategy capitalizes on the long lifetime value of childcare customers, who often stay for years.
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