What Works EP 496: What to Do When Things Get Messy
14 snips
May 22, 2025 Navigating big goals is often unpredictable, resembling the twists of a roller coaster. Expect challenges as success can feel like failure, prompting emotional turmoil in the workplace. Embracing confusion can lead to valuable learning moments. The discussion includes insights on evolving procedures and the importance of adaptability in changing environments. A new seminar is introduced, blending speculative fiction with critical thinking, encouraging participants to explore complex work dynamics creatively.
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Sean's Process Struggles
- Tara McMullin shared how she explained process challenges to her husband Sean during tough times in their podcast agency.
- Sean felt his procedures were a mess despite being objectively well-managed, illustrating the emotional toll of process complexity.
Perception Drives Performance Drift
- The mismatch between actual procedure performance and perceived failure leads to a drift to low performance.
- Fearful perceptions often worsen the system more than actual issues do.
Entropy Fuels Learning
- Entropy, or disorder, is a natural and necessary part of learning and system evolution.
- Confusion fosters adaptation, enabling new, better arrangements to emerge.
