The one with salty client honesty - Michael Hinshaw E67

What's on your mind? Let CX Passport know...

🎤Find out what what REALLY motivates a customer experience program in “The one with salty client honesty” with Michael Hinshaw of MCorpCX CX Episode 67 of CX Passport🎧

🌾Trading grain as a career pathway to Customer Experience?

💡Bonus episode insight - free patent process wisdom

👉"Technology won't fix it"

😲Salty client honesty about "that customer centricity thing"

💰Why Incentives and incentives REALLY matter

🚗Why test drives are not encouraged in Kuwait

👀Value comes in 3 primary areas. Focus THERE for CX

Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.

Episode resources:

MCorpCX: www.mcorp.cx

Email Michael: mhinshaw@mcorp.cx