Getting to Yes, And… | Caroline Fleck – ‘Validation is Your Superpower’

Kelly has a fascinating conversation with psychologist and professor Caroline Fleck to discuss her new book “Validation: How the Skill Set That Revolutionized Psychology Will Transform Your Relationships, Increase Your Influence, and Change Your Life.” 

“Fear is a liar.” 

“You don’t encourage good behavior by convincing someone they’re bad.” 

“Taking about shame takes courage.”