The Huddle with John Furner
Biggest Quarter Ever
Feb 17, 2022
Tom Ward, EVP and Chief eCommerce Officer, talks about achieving the biggest quarter ever. They discuss the growth of the eCommerce business, converting stores into hybrid locations, and the importance of in-person shopping and online fulfillment. Other topics include customer behavior, last mile delivery, and adapting to meet evolving customer needs in the retail industry.
10:06
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Quick takeaways
- Walmart achieved its biggest quarter ever with $105 billion in sales, driven by a 70% growth in e-commerce over the past two years.
- Walmart recognizes the evolving needs of customers and aims to connect different points of convenience, such as in-store shopping, curbside pickup, and delivery, to further enhance their shopping experience.
Deep dives
Impressive sales growth and shift in consumer behavior
The podcast highlights the impressive sales growth of Walmart, reaching 105 billion in the last quarter. It discusses the significant shift in consumer behavior over the past two years, with a 70% growth in e-commerce. The episode acknowledges the challenges posed by the pandemic, including stockpiling, transitioning back to in-store shopping, and the unprecedented supply chain challenges. However, the team at Walmart successfully overcame these challenges and achieved exceptional performance in fulfillment centers, stores, and distribution centers.
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