Discussion on the importance of employee orientation, challenges of onboarding remote employees, importance of proper onboarding, employee orientation and onboarding, facilities, equipment, and SaaS systems
Proper employee orientation is essential for new hires to perform well and structured orientations can increase productivity and shorten the time for employees to reach full productivity levels.
Employee orientation can be a valuable feedback mechanism for organizations to gain insights and make improvements based on new employees' observations and experiences.
Deep dives
The Importance of Employee Orientation
Most firms are doing employee orientation wrong, according to survey data aggregated by David C. Baker and Blair Ants. Many employees express a need for better employee orientation, not as a vindictive complaint, but as genuine feedback. Proper employee orientation should not be an afterthought when hiring someone, as the pressure for the new employee to perform is already high. The lack of a well-organized and robust employee orientation program is a common problem among companies. Employee orientation is even more crucial in remote work settings, but it remains a challenge to onboard and assimilate new employees virtually. Structured orientations have shown to increase productivity and shorten the time it takes for employees to reach full productivity levels.
The Feedback Role of Employee Orientation
Employee orientation not only benefits the new team member, but it also provides an opportunity for the organization to gain valuable feedback. New employees often have fresh perspectives on the firm, but may not yet feel comfortable expressing their opinions. One effective approach is to ask new employees to write down their thoughts and experiences throughout their onboarding process, and then invite them to share it with the organization later. This turns employee orientation into a valuable feedback mechanism, allowing the organization to gain insights and make improvements based on the employee's observations. Creating a safe space for new employees to share their thoughts can lead to a better understanding of the organization's strengths and weaknesses.
Considerations for Effective Employee Orientation
In designing an effective employee orientation program, there are several important considerations. Apart from the typical HR paperwork and job description, it's crucial to provide a welcoming gesture or gift to the new employee and their family. Communicating salary ranges and performance review procedures upfront sets clear expectations. Attention should also be given to the new employee's work environment, including their home office setup if they're working remotely. Documentation and resources related to clients, including personality profiles and historical information, can help new employees navigate client interactions effectively. Regular check-in meetings during the first few months and ongoing communication demonstrate support and facilitate a smoother onboarding experience.
In an era of rapid turnover and remote working arrangements, developing a structured onboarding process for new staff is more important than ever. David has a checklist to help agencies get their new employees up to speed as quickly as possible.
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