The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship cover image

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

394: SightCall: The Long Road to Building a Scalable Enterprise SaaS - with Thomas Cottereau

Apr 25, 2024
Thomas Cottereau, CEO of SightCall, shares the journey of building a scalable enterprise SaaS, discussing challenges in remote visual support, enhancing customer service with AR technology, transitioning from internet infrastructure to entrepreneurship, solution-driven technology development, triumphs in building an enterprise SaaS business, strategies for post-Series B challenges, personal insights on outdoor passion, and entrepreneurship insights since 2008.
59:54

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • SightCall provides cloud-based visual support for enterprises, enabling real-time issue troubleshooting and guidance.
  • Navigating challenges in scaling, Thomas Cottereau emphasizes startup core values and agility for sustained growth.

Deep dives

Thomas Cottro's Entrepreneurial Journey from Idea to Success with SiteCall

Thomas Cottro, co-founder and CEO of SiteCall, recounts his entrepreneurial journey from conceiving the idea to launching SiteCall, a cloud-based platform offering remote visual support for complex customer issues. Starting as a telecom engineer, Thomas and his friend envisioned bridging telecommunications with the internet, leading to the creation of SiteCall after years of hard work. Bootstrapping the company for three years, they developed a scalable platform over five challenging years. Persistence paid off when Thomas secured a pivotal partnership with Salesforce, landing HP as their first major customer.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode