Streamlining and Scaling Customer Success with Customer Hubs

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Dive into the world of Customer Success with Irit Eizips in this insightful podcast episode, featuring Shachar Avrahami, VP Product & Strategy at EverAfter. Join them as they explore the impact of customer hubs and tech-touch strategies on enhancing customer engagement and scalability in businesses.

Key highlights include:

• Unpacking actionable, personalized, and automated elements of successful Customer Success/tech-touch programs.
• Examining the role of decision-making trees in tech-touch motion.
• Discovering the transformative power of Customer Hubs in optimizing digital experiences across the customer journey.
• Analyzing the business impacts and success indicators of tech-touch program implementation.
• Sharing practical tips and strategies for designing Customer Hubs, with a focus on low-touch customer segments.

Discover the transformative power of customer hubs and tech touch in this brief yet insightful episode. Essential for business leaders and customer success enthusiasts, it offers effective strategies to elevate customer experiences and scale operations.

Watch the full episode here: https://youtu.be/ULKClvmzGd8

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Additional Resources:

🔗 EverAfter Demo:
https://www.everafter.ai/demo

🎥 Video: What is a customer hub?
https://youtu.be/v5lZPcVmIcM

🎥 Video: Leveraging DIGITAL Customer EXPERIENCE and High Touch
https://youtu.be/63QGkLh-wY0

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