Think Fast Talk Smart: Communication Techniques 91. Um, Like, So: How Filler Words Can Create More Connected, Effective Communication
97 snips
May 23, 2023 Valerie Fridland, a sociolinguistics professor at the University of Nevada, shares fascinating insights into the world of filler words like “um” and “like.” She argues that these seemingly trivial words enrich communication and reflect social connections. Fridland discusses how vocal patterns like uptalk and vocal fry impact perceptions of women in professional settings. Additionally, she explores the evolving role of emojis in business communication, emphasizing the need for emotional expression and audience awareness. Prepare to rethink your words!
AI Snips
Chapters
Books
Transcript
Episode notes
Dual Purpose of Language
- Language serves two purposes: conveying information and signaling social cues.
- It's not just about the message itself, but also how we feel about it and our relationship with the listener.
Power of "Like" and "So"
- Words like "like" and "so", often dismissed as fillers, have important functions.
- "Like" can approximate, connect phrases, and indicate subjective interpretations, while "so" provides backstory.
Functions of "I mean" and "You know"
- "I mean" clarifies or refines previous statements, while "you know" invites listener inference.
- Overuse of "you know" can annoy listeners who prefer passive listening.
