Per My Last Email Tackling Difficult Conversations with Erin McGoff
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Mar 31, 2025 In this discussion, Erin McGoff, founder of Advice with Erin, shares her expertise on navigating tough workplace conversations. She delves into strategies for addressing a lazy coworker, managing a micromanaging boss, and even resigning gracefully. Erin emphasizes the importance of preparation, empathy, and maintaining a positive mindset during these discussions. Listeners will gain practical tips for overcoming the fear of confrontation and fostering personal growth through effective communication.
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Practice Makes Perfect
- Having difficult conversations gets easier with practice, like exposure therapy.
- Start with empathy for yourself, recognizing that these conversations are challenging.
Preparation and Empathy
- Prepare for difficult conversations by considering all scenarios and giving the other person the benefit of the doubt.
- Remember that clear communication is kind and that people can't read your mind.
Understanding Conflict Styles & Parachute Lines
- Understand your own conflict style and how you react in different situations.
- Over-prepare, put yourself in their shoes, and have "parachute lines" ready to de-escalate if needed.