[One Question] Stand Out by Providing the Best Customer Service with Michael Eldridge Founder of Safety Glasses USA

Jun 5, 2018

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Michael Eldridge is the founder of Safety Glasses USA. His experience as a U.S. Marine veteran, auto mechanic and assembly line technician amplified the importance of vision safety. In 2000, he turned his knowledge into one of the internet's most popular companies for protective eyewear. They have grown to 20+ employees and have supplied protective eyewear and safety equipment to hundreds of thousands of satisfied customers around the world. In 2012, Michael started an online community forum for people interested in EDC (Every Day Carry) called EDC Planet.

Here’s a glimpse of what you’ll learn:

[1:15] Jeremy introduces his guest, Michael Eldridge.
[2:00] Michael shares some lessons he learned as a Marine.
[9:00] What is EDC?
[11:30] A low moment in business for Michael.
[13:00] Milestones and proud moments along the way.
[14:30] Take care of your customer or someone else will!

In this episode…

Did you know that one of the most important aspects of running a healthy business is providing the best customer service? It’s true! Take a look at some of the top performing businesses on the marketplace today and you’ll see that many if not most of them are known for top-notch customer service. On this episode of Inspired Insider, you’ll hear from business leader and entrepreneur Michael Eldridge. In his conversation with Jeremy, Michael opens up about his time serving with the U.S. Marines, what lessons he learned from that experience, high and low points in business so far, why customer service is so important and much more! You don’t want to miss a minute of this engaging episode with Michael!

How have some of the most challenging chapters in your life helped shape the leader you are today? Do you embrace these aspects of your story or do you prefer to keep them in the background? On this episode of Inspired Insider, you’ll hear from former U.S. Marine turned businessman, Michael Eldridge. The biggest take away that Michael came away with from his time in the service is the mantra, “Never give up.” This fierce determination to see everything you do through to the end translated well from his time with the Marines to his time running his own business. To hear more of Michael’s story and to find out which lessons you can apply to your journey, make sure to listen to this episode!

If you aren’t going to serve your customer with the utmost care, someone else will! As you build up your business, you’ve got to have a plan in place to serve and value your customers. On this episode of Inspired Insider, you’ll hear from seasoned professional and entrepreneur Michael Eldridge. Don’t get sucked into the false belief that if you build it, they will come! Just because you provide a service or a product, that doesn’t automatically mean that you will build a following. One of the best ways to grow your reputation in the marketplace is to find innovative ways to serve your customers. To hear more about the importance of providing the best customer service, make sure to learn from Michael on this powerful episode!

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