Barron's Advisor

Heather Robison: Success in a Small Town | Next Gen

Nov 20, 2025
Heather Robison, a financial advisor at Fourstone Wealth Management, built a thriving practice in Bartlesville, Oklahoma, alongside her mother. She shares insights on transitioning client trust from parent to child, emphasizing authenticity and leveraging strengths. Heather highlights the synergy between tax planning and wealth management, showcasing strategies like net unrealized appreciation. She delves into effective client communication, using open-ended questions to uncover goals, and adapting her approach for technical clients, ensuring financial discussions are both clear and relatable.
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ANECDOTE

From Phone Lines To Advisory Practice

  • Heather Robison rebuilt her career by starting at the bottom answering phones and learning the business from her mother.
  • Their firm grew from her mother's CPA tax clients into a practice focused on tax, retirement, and investment management.
ADVICE

Transition Slowly Into Leadership

  • Be patient and let clients see you lead gradually when taking over a parent's practice.
  • Use time and small, delegated responsibilities to build credibility and trust with existing clients.
ADVICE

Play To Your Strengths

  • Leverage your unique strengths rather than imitating the prior owner of the practice.
  • If you're better at communication or operations, make those your value-add while keeping core services intact.
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