The Working Genius Podcast with Patrick Lencioni 62. Mercy and Forgiveness
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Oct 25, 2023 Exploring the connection between understanding someone's working genius and forgiveness, the hosts delve into the fundamental attribution error and share a personal story exemplifying how the framework resolved tension and enabled forgiveness. Discussing the distinction between mercy and forgiveness, they highlight the importance of knowing each other's working genius in relationships to enhance understanding and communication. They explore the concept of effective listening and the negative impact of lacking self-awareness on frustrating others, emphasizing the importance of understanding frustrations, apologizing when necessary, and using a specific assessment to explain intentions to others.
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Fundamental Attribution Error
- The fundamental attribution error explains how we attribute others' annoying actions to their character.
- We often give ourselves the benefit of the doubt, blaming external factors for our own mistakes.
School Principal and Faculty
- Pat Lencioni shares a story about a school principal struggling with his faculty.
- Working Genius revealed misunderstandings due to differing work styles, leading to forgiveness and improved relationships.
Forgiveness, Mercy, and Grace
- Forgiveness is a one-way street, requiring you to forgive someone regardless of their actions.
- Mercy involves understanding their reasons, while grace combines forgiveness with acknowledging good intentions.