62. Mercy and Forgiveness
The Working Genius Podcast with Patrick Lencioni
Understanding Frustrations, Apologies, and the Christmas Present Idea
In this chapter, the hosts discuss the negative impact of lacking self-awareness on frustrating others. They emphasize the importance of understanding your own frustrations, apologizing when necessary, and using a specific assessment to explain shortcomings and intentions to others. They also mention the opportunity to get certified in working genius and give it as a Christmas present to facilitate forgiveness and understanding within relationships.
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