

#112 Is Customer Success More Important Than Sales? π€ - Megan Holsinger
Jan 20, 2021
39:41
π Sales Vs. Customer Success - Whatβs more important for a business?
Megan is the Director of Customer Success at JB Sales.
Megan brings a mix of experience β she has led CS teams and Sales teams alike β been a revenue generating quota carrying sales professional herself, and now helps companies around the world learn how to do the best profession in the world β sales!
π Listen to Megan & Sam discuss their experiences as they provide tips and tools that you can utilise, to skyrocket your own sales & biz! - In this episode they cover:
π The changing role of customer success
π Transitioning from sales to CS
π Overcoming tricky situations with account management
π Revenue generating CS teams and how they perform
π Tips to increasing spend over time from your clients
π Being pro-active rather than reactive with your customers
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