The Game with Alex Hormozi Avoid Hearing "I left my Wallet at Home" During a Sale | Ep 390
May 17, 2022
Discover effective strategies to navigate those tricky sales conversations. Learn how asking customers for their ID can build trust and smoothen the transaction process. Explore reminders that reinforce the excitement of a sale and the importance of commitment. Uncover insights into creating a rapport that minimizes common payment excuses, ensuring a seamless checkout experience.
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The ID Play
- Ask for the customer's ID to build trust and subtly check for payment methods.
- This makes asking for payment later less awkward.
The Banking App Play
- If the customer claims to not have the right card, guide them to their banking app.
- Retrieve their account number for an ACH transaction.
Alternative Payment Options
- Use Apple Wallet or suggest delaying payment for 24 hours if other options fail.
- This allows customers to swap cards later.