Radical Candor: Communication at Work Guide for New Managers | 14
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Apr 4, 2017 Learn about the difficulties faced by new managers, transitioning into a management role, active listening and taking action, helping others succeed, and tips for new managers.
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Conduct a Listening Tour
- Conduct a listening tour to address coworkers' concerns about your promotion.
- Ask questions and actively listen to show genuine care and reduce friction.
Ask Specific Questions
- Ask specific questions during your listening tour, such as "What can be better on this team?" and "What are your concerns with my taking on this position?".
- Address concerns directly and with compassion, focusing on future collaboration and how you can help others succeed.
Avoid Hierarchical Language
- Avoid hierarchical language.
- Focus on how you can help individuals achieve their career goals, rather than defending the promotion decision.