A Product Market Fit Show | Startup Podcast for Founders

She cold messaged 50,000 engineers—then grew to $10M+ ARR. | Shensi Ding, Founder of Merge

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Sep 18, 2025
Shensi Ding, the founder and CEO of Merge, shares her journey from coding whispers to a booming $10M+ ARR. She brazenly cold-messaged 50,000 engineers and offered initial customers two free months to build trust. Shensi emphasizes the importance of outbound sales, detailing her relentless demos and hiring in-office during COVID. Discover why she decided to hold off on revenue collection until hitting $1M ARR and how she regained a lost major client. Her raw, determined spirit proves that sheer grit can lead to remarkable success.
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ANECDOTE

Integrations Pain Sparked Merge

  • Shensi saw integrations break deals at Expanse and watched engineers spend six months building one integration.
  • That frustration sparked conversations with co-founder Gil and became the seed for Merge.
INSIGHT

Normalized Model Turns O(N) Into O(1)

  • A normalized data model and one integration API turns O(N) integration work into O(1).
  • Hard technical work becomes a durable moat if executed well.
ADVICE

Book Lots Of Qualifying Conversations

  • Do customer discovery at scale via cold outreach and ask specific willingness-to-pay questions.
  • Use engagement levels to separate real demand from polite interest.
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