376: How To Delegate And Unlock Growth With Chris Ronzio

26 snips

Sep 23, 2025

In this engaging discussion, Chris Ronzio, Founder and CEO of Trainual and author of The Business Playbook, shares his expertise on effective delegation and documentation. He explores why managers struggle to let go of tasks, emphasizing the need for clear processes to foster team success. Chris introduces a three-step framework for delegation and offers practical templates for documentation. He also discusses the importance of keeping documentation current and how cultivating a proactive culture can enhance team dynamics.

Ask episode

AI Snips

Chapters

Books

Transcript

Episode notes

INSIGHT

Knowledge In Your Head Is A Growth Bottleneck

Keeping critical knowledge only in your head creates a bottleneck that prevents growth.
Chris Ronzio says getting your business out of your brain unlocks capacity for new responsibilities.

ADVICE

Use A Delegation Planner

Make a delegation planner listing people, responsibilities, and weekly hours for each task.
Use it to design what your plate should look like in 3, 6, and 12 months and decide what to drop.

ADVICE

Do, Document, Then Delegate

Follow the three-step framework: Do it, document it, delegate it.
Only write the recipe after you consistently do the work so others can reproduce the result.

Get the Snipd Podcast app to discover more snips from this episode

Get the app

Why do so many managers struggle to let go of tasks, even when they know that holding onto everything stifles their ability to scale?

The secret is to document things so clearly that others can succeed without you.

Fortunately, today’s guest is an expert at helping leaders let go.

Chris Ronzio is the Founder and CEO of Trainual, a platform reshaping how businesses onboard, train, and scale their teams. A lifelong entrepreneur, he helps leaders unlock growth by mastering the art of documenting and delegating. Chris is also the bestselling author of The Business Playbook: How to Document and Delegate What You Do So Your Company Can Grow Beyond You. Beyond work, he’s a husband, father, and passionate Phoenix Suns fan.

In this episode, Chris shares frameworks and strategies to help managers create clarity, engage their teams in documentation, and free themselves up to focus on what matters most.

In the extended conversation, Chris explores how to turn documentation into a team sport, cascade delegation across levels, and troubleshoot when processes aren’t followed—revealing practical ways to finally stop doing it all yourself.

Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.

Join the conversation now!

Conversation Topics

(00:00) Introduction
(02:34) Why managers struggle to let go
(06:23) Delegation tools and frameworks
(14:38) Training and ramp-up expectations
(17:31) Tools and systems for documentation
(19:15 ) The Four Ps of a business playbook
(22:40) Building culture through documentation
(25:56) Keeping documentation alive
(29:47) Documentation as a team sport (Extended Episode Only)
(32:43) Delegation cascades across the team (Extended Episode Only)
(34:18) When processes aren’t followed (Extended Episode Only)

Additional Resources:

- Get the extended episode by joining The Modern Manager Podcast+ Community for just $15 per month

- Read the full transcript here

- Follow me on Instagram here

- Visit my website for more here

- Upskill your team here

- Subscribe to my YouTube Channel here

Keep up with Chris Ronzio

- Follow Chris on LinkedIn here

- Follow Trainual on Instagram here

- Learn more on his Website here

- Explore Trainual's platform here

Guest Bonus: FREE PDF: The 4 Ps: What to Document

While not an exhaustive list, this extensive 4-page PDF will give you

a good starting point when deciding what policies you need to document first.

To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.

---------------------

The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive and great work gets done.

Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!