One can teach experience, but one cannot teach customer experience. One of the biggest factors that play into scaling a company is customer service. If you want your business to be successful in the long term, focus on your customers. They are the ones who will spread your name and grow your company. Join your host, Doug C. Brown, and his guest, Jonathan Abramson, the owner of Metro City Roofing, in this conversation about the importance of customer service in working with your ideal customer for a long time. Learn how to treat your customers like a gift so that you can build your business for success.