The Economics of Everyday Things

84. Mall Cops

52 snips
Mar 17, 2025
Gus Parsons, a seasoned mall cop with 20 years of experience patrolling San Diego shopping centers, shares the often-overlooked realities of mall security. He discusses the balance between safety and authority, highlighting the unique challenges security guards face daily. With humorous anecdotes, Gus reveals the diverse personalities he encounters and the unexpected situations that arise, from reuniting lost children with their parents to managing shoplifters. His insights shed light on the critical yet underrated role of mall security in enhancing the shopping experience.
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ANECDOTE

Mall Cop Gear

  • Gus Parsons, a veteran mall cop, described his typical attire and equipment.
  • This included a knockoff cop uniform, sometimes a "mountainy hat," a radio, glass breaker, handcuffs, and a flashlight.
INSIGHT

Security Guard Prevalence

  • There are 1.2 million private security officers in the US, exceeding the number of police officers.
  • The private security industry is worth $48 billion, with mall security being a unique niche.
INSIGHT

Limited Authority

  • Mall guards provide a sense of safety but often lack the authority to fully enforce it.
  • Their primary role is to observe and report, not to engage physically.
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