E-commerce retailers ditch presales ahead of '618' shopping spree
Jun 4, 2024
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Chinese e-commerce retailers are shifting away from presales strategies towards direct live streaming promotions and consumer experience. The podcast also discusses the evolution of the '618' shopping festival, challenges of pre-sale models, and a comprehensive weight loss course at Peking University.
26:38
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Quick takeaways
E-commerce platforms in China are tailoring services to meet consumer preferences for specific product categories.
Chinese e-commerce platforms are shifting towards live streaming promotions and value-driven strategies to improve efficiency and customer satisfaction.
Deep dives
E-commerce Platforms Adapt for Diversified Consumer Behavior
E-commerce platforms in China are enhancing their services and moving away from the traditional pre-sale model leading up to major shopping festivals. Young consumers exhibit shifting shopping habits by gravitating towards platforms like JD.com for electronics and Taobao for everyday items. The market's competitive landscape reflects a nuanced approach, catering to specific product categories to meet consumer demands and build brand loyalty.
Transition Away from Pre-Sale Model for Improved Consumer Experience
E-commerce platforms in China are phasing out the pre-sale model to simplify the shopping process and prioritize consumer experience. Consumers faced challenges with the pre-sale model, such as extended waiting periods, unmet promises, and difficulty in returns. By eliminating this model and focusing on live streaming promotions and value-driven approaches, platforms aim to enhance efficiency and customer satisfaction.
Focus on Weight Loss Course at Peking University
Peking University's weight loss course led by Associate Professor Zhang Xiao Yuan focuses on physical fitness, exercise, and diet to tackle obesity and overweight issues among enrolled students. The course design emphasizes scientific methods for weight loss, incorporating theories, exercise training, and nutrition education. With a comprehensive curriculum, the course has delivered visible results, with one-third of students achieving notable weight loss under the guidance of specialized expertise.
Seasoned Chinese online shoppers have seen it all – the sales tactics, the marketing ploys. Yet, they consistently gravitate towards particular e-commerce platforms for different product categories. What is it that compels them to make these choices? With a big ecommerce marketing event on the horizon, how are e-commerce marketplaces innovating to create captivating shopping experiences that keep customers coming back for more? / University course transforms weight loss journeys (21:50). On the show: Heyang, Li Yi & Yushun
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