PreAccident Investigation Podcast PAPod 507 - Proactive Safety in Pediatric Healthcare: A Conversation with Jenna Merandi and James Won
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Jul 27, 2024 Jenna Merandi, a medication safety officer, and James Won, a human factors expert, share their insights on proactive safety in pediatric healthcare. They discuss innovative strategies to reduce adverse drug events through collaboration and learning from high-risk industries. The conversation highlights the importance of designing systems that prioritize human capabilities and the cultural shifts needed in hospitals to enhance patient safety. Their work showcases a fearless, patient-first mentality that drives significant advancements in pediatric healthcare.
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Early Proactive Safety Journey
- Nationwide Children's Hospital started proactive safety work in medication safety early on, around 2016.
- They collaborated with aviation and NASA experts to learn new approaches when peers were scarce.
Shift Focus to Normal Work
- Studying normal work instead of failures is a bold, transformative approach in healthcare safety.
- Healthcare systems are complex and require human factors design rather than linear problem-solving methods.
Design Systems for Humans
- Humans are the most resilient part of any system.
- Systems should be designed to fit humans, not humans forced to fit the system.