$4.61 Lost for Every $1: The True Cost of eCommerce Fraud

In this episode of the eCom Ops Podcast, Norbert Strappler talks with Maanas Godugunur, Senior Director of Fraud and Identity at LexisNexis Risk Solutions, about why manual fraud checks are failing, how refund fraud is exploding, and what merchants can do to protect revenue while boosting customer trust.

With more than 15 years of experience in product management, B2B payments, and risk solutions, Maanas has built fraud detection systems using behavioral biometrics, machine learning, and device analytics. His background includes roles at Deloitte and Capgemini, where he launched a B2B payment platform in India that generated more than $120M in its first year and scaled cross-border payments by $2B.

You Will Learn

The No.1 eCom Operations hack
“If you have the right strategies in place, it should actually help you enhance the experience and flip and increase revenue.”

Show Notes

Let’s keep learning and growing together in the world of eCommerce!

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$4.61 Lost for Every $1: The True Cost of eCommerce Fraud - Maanas Godugunur

$4.61 Lost for Every $1: The True Cost of eCommerce Fraud