Troubleshooting Agile The Opposite of Co-Creation
Jan 12, 2022
An inspiring story about a Braille Rubik's Cube sheds light on the importance of user empathy in design, particularly for those with disabilities. The discussion emphasizes that understanding diverse user needs is vital for effective software development. Power dynamics within teams are explored, highlighting the challenges of voicing concerns in rigid structures. Trust and open engagement are deemed crucial for fostering better collaboration and product outcomes, reminding everyone to challenge assumptions and actively seek user feedback.
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The Flat Braille Rubik's Cube
- Lisa, Squirrel's wife, received a Braille Rubik's Cube designed for blind people.
- However, the Braille dots weren't raised, making it unusable for her.
Lack of User Empathy
- The Rubik's Cube illustrates the importance of user empathy, especially when designing for users with different experiences.
- The manufacturer overlooked a crucial detail by not considering how a blind person would interact with the product.
Invest in User Empathy
- Invest in listening to users and building empathy.
- Don't just release products without considering their actual usability for the intended audience.