In this insightful interview, Rattan Keswani, former Deputy MD of Lemon Tree Hotels and author of "Check In, Never Check Out," shares his 42-year journey in the hospitality industry. He discusses post-pandemic challenges, the rise of domestic tourism, branding strategies, and the importance of mentorship. Keswani offers a unique perspective on adapting to changing customer expectations, leveraging technology, and building a lasting legacy in the ever-evolving world of hospitality.
00:38- About Rattan Keswani
Ratan is the former deputy managing director of Lemon Tree Hotels.
He's also the former president of Trident Hotels.
He's the author of a book titled Check In, Never Check Out.
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