AI Agents Podcast Building Conversational AI Agents Inside Openstream.ai | EP54
Jun 24, 2025
Magnus Revang, Chief Product Officer of Openstream.ai, is an expert in conversational AI platforms tailored for enterprise applications. He discusses real-world uses of conversational AI in financial services, like generating underwriting reports and complex investment analyses. Magnus delves into the critical challenges of AI, including minimizing hallucinations and enhancing compliance. He also highlights the transformative potential of AI agents in collaboration and knowledge work, reshaping the future of professional productivity and task management.
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AI Underwriting Reports in Production
- Magnus Revang shares that three years ago making a computer system to write 15-page underwriting reports seemed impossible.
- Now, Openstream.ai has such systems in production, transforming financial services underwriting.
Multi-step Hallucination Reduction
- Reduce hallucinations using multiple techniques at every stage of data processing.
- Combine techniques like document verification, synthetic data, knowledge graphs, and output judging LLMs.
LLM's Token-based Reasoning Limits
- LLMs process tokens, not letters, which explains why they struggle with tasks like counting letters in a word.
- AI excels at generating, summarizing, extracting, and transforming text but lacks visual or letter-level processing.