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Building Conversational AI Agents Inside Openstream.ai | EP54

AI Agents Podcast

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Navigating Hallucinations in Conversational AI

This chapter addresses the challenges of hallucination rates in conversational AI agents and presents a multi-step approach to mitigate these issues through document ingestion, synthetic data creation, and more. It discusses advancements in reasoning models and the need for a comprehensive strategy to enhance user understanding of AI behavior. The potential for generative AI to improve traditional AI functionalities and the evolution of human-AI interaction are also explored.

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