Secrets of Staffing Success

Keep Showing Up: Resilience, Growth, and Lessons That Matter for 2026

Dec 8, 2025
Brad Bialy reflects on a tumultuous year in staffing, highlighting the need for resilience amidst threats like AI and turnover. He emphasizes that happiness stems from refined systems rather than fleeting milestones. Competing with giants like Amazon, he notes that candidates expect swift, transparent experiences. Personalization in marketing is crucial for re-engagement, while curiosity proves vital in building lasting relationships. Finally, the importance of aligning service with brand promises is underlined for authentic connections.
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INSIGHT

Perfect Storm Hitting Staffing

  • The staffing industry faces a multi-front perfect storm of threats from automation to changing buying preferences.
  • Brad Bialy warns firms must adapt now because the industry will not return to its prior state.
INSIGHT

You're Being Compared To Tech Giants

  • Candidates and clients compare staffing firms to Amazon, DoorDash, and Spotify, not other agencies.
  • Brad urges firms to add speed, transparency, and curation to match everyday tech expectations.
ANECDOTE

Marathon Taught Happiness Is The Process

  • Brad recounts training for and finishing his first Buffalo Marathon and feeling incomplete the next day.
  • The lesson: happiness comes from systems and the process, not just achieving the milestone.
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