High Agency: The Podcast for AI Builders The Principles for Building Excellent AI Features with Superhuman’s Lorilyn McCue
9 snips
Nov 7, 2024 Lorilyn McCue, Product Manager at Superhuman, discusses her journey from Apache helicopter pilot to leading AI features in email. She shares the importance of a 'learning-first' approach and leveraging user feedback to create practical tools like Ask AI and instant replies. The conversation explores balancing on-demand versus always-on AI features, prompt engineering for effective summarization, and the seamless integration of AI into user workflows. Lorilyn emphasizes the need for continuous improvement and staying updated in the fast-evolving AI landscape.
AI Snips
Chapters
Transcript
Episode notes
Two Principles for Building with LLMs
- Optimize for learning to iterate quickly on AI product features.
- Seamlessly integrate AI into the product so users don't even realize they're using it.
Superhuman's AI Features
- Superhuman, an AI-powered email client, saves users time by automating tasks like writing and summarizing emails.
- Features include Write with AI, Instant Reply, auto-summarization, and Ask AI.
Always-On AI: Cost vs. UX
- Always-on AI features, like Superhuman's email summarization, are expensive due to processing every email.
- Prioritize user experience over cost by making summaries readily available without requiring user interaction.