The Contractor Fight with Tom Reber

TCF1089: The Danger of the "Do-It-All" Mindset

8 snips
Jan 8, 2026
Many contractors are stuck in a reactive cycle, managing crises instead of running a business. Discover how lack of systems can drain personal time and hamper growth. Learn the importance of implementing standard operating procedures and protective strategies to break free from daily chaos. Explore the benefits of role-playing and understanding customer personalities to enhance communication. Plus, find out how to turn your expertise into profitable consultations while safeguarding your valuable time.
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ANECDOTE

Thrown Into The Deep End And Saved By SOPs

  • Derek got thrown into running a project when his leads took vacation and had to juggle fieldwork with scheduled sales calls.
  • He fell back on SOPs, rescheduled consults to 2 PM, and the week smoothed out despite stress.
INSIGHT

Grow Out Of Being The Emergency Contact

  • As your company grows you must shift from operator to business builder or you'll be stuck with a stressful hobby.
  • Training and outside mentors accelerate that shift and reduce chaos.
ADVICE

Write SOPs While Doing The Work

  • Write standard operating procedures while you're executing the task so you can repeat it without relying on memory.
  • Take a walk afterward to list recurring problems and build SOPs around them.
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