EP135: How Communities Propelled Notion to a $2 Billion Valuation
Jul 21, 2020
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Camille Ricketts, Head of marketing at Notion, discusses the importance of community building, marketing strategies for different industries, the challenges of being a founder, and building beachhead personas for collaborative project management with Notion.
Notion has found success in targeting innovation teams within larger corporations who pioneer new workflows, leading to a groundswell in different communities.
Notion's content strategy focuses on customer stories, tutorials, and examples to make their product accessible and relatable.
Deep dives
Building a Diverse Marketing Team
Camille Ricketts discusses the marketing team at Notion, which consists of seven people covering various disciplines, including design, product marketing, content marketing, and community marketing. They have also recently hired their first performance marketer. Their focus is currently on top-of-funnel customer acquisition and breaking into new communities.
Community Building and Targeting Specific User Groups
Notion has gained popularity not only among tech companies but also among media artists, creatives, and designers across various industries. The adoption often starts with individuals using the product for personal use and then introducing it to their teams at work. Notion has found success in targeting innovation teams within larger corporations who pioneer new workflows. They have observed an upward momentum of adoption from individuals to broader teams, creating a groundswell in different communities.
Balancing Bottoms-Up and Top-Down Approaches
Notion had a bottoms-up approach in mind since the beginning, aiming to build a product that is collaborative and easily adopted by teams. This approach has resulted in individuals bringing Notion into their workplaces, which has led to broader team adoption. However, they are also building a robust enterprise business and are exploring ways to facilitate top-down adoption while maintaining the balance between consumer and B2B applications.
Content Strategy and Building the Notion Brand
Notion's content strategy focuses on customer stories, creating a heat map of language and insights gathered from customer conversations. They have a template gallery, host tutorials on YouTube, and are developing a content destination on their website. Notion aims to make their product accessible through relatable stories, tutorials, and examples. They draw inspiration from brands like Figma and Airtable, who have successfully showcased the versatility of their products through templates and community engagement.
In this episode of the GrowthTLDR, we talk to Camille Ricketts, the head of marketing at Notion.
Notion's last raise was $68 million, and they've quickly become the go-to collaboration tool for many companies.
Camille talks about what it's like to be leading the marketing team in such a fast-growing company. We talk about what Camille and her team are most focused on right now, including the hires she plans to make. We discuss the importance of community, and how marketing can help build it, and how can you build beach head personas for your product.
Happy Growing!
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