Fraudology Podcast with Karisse Hendrick

Fraud Prevention Lessons from Banking to Insurance

7 snips
Apr 29, 2025
Steve Lenderman, a fraud prevention expert with over 26 years of experience, shares fascinating insights into combating fraud across banking and insurance. He reveals surprising similarities between the two industries, especially regarding identity theft and evolving tactics. Steve discusses his daring experiment with synthetic identities and offers practical career advice for aspiring fraud fighters, emphasizing the importance of cross-industry collaboration and data analytics in tackling sophisticated fraud networks.
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INSIGHT

Insurance Companies as Banks

  • Insurance companies unknowingly resemble banks because they hold, send, and receive large payments.
  • This similarity exposes them to the same fraud threats banks face, such as ACH and check fraud.
ANECDOTE

Synthetic Identity Insurance Fraud

  • Steve Lenderman created a synthetic identity and managed to get approved for a life insurance policy using deepfake technology.
  • He found insurance companies lack robust identity controls compared to banks, making them vulnerable to synthetic fraud.
ADVICE

Broaden Fraud Career Horizons

  • Mastering fraud in one vertical helps, but fraud fighters should seek roles in different industries to broaden skills.
  • Diversify fraud experience to stay attractive and effective as fraud evolves across sectors.
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